Shipping policy
Shipping Policy
Better Objects ships worldwide from our warehouse in Copenhagen, Denmark. We aim to dispatch all orders within 1–2 business days of receiving your order.
Shipping Rates & Delivery Times
All shipping rates are in USD.
| Zone | Countries | Shipping Rate | Free Shipping Threshold | Estimated Transit Time |
|---|---|---|---|---|
| United Kingdom | United Kingdom | $12.00 | Free over $80 | 3–5 business days |
| Channel Islands | Guernsey, Isle of Man, Jersey | $8.95 (flat rate) | No free threshold | 3–5 business days |
| Europe | Austria, Belgium, Czechia, and 13 more EU countries | $12.95 | Free over $65 | 3–5 business days |
| North America | Canada, United States | $7.95 | Free over $65 | 5–8 business days |
| International | Rest of World | $18.95 | Free over $80 | 5–8 business days |
Processing Time
Orders are processed within 1–2 business days before dispatch. Orders placed on weekends or public holidays will be processed on the next business day.
Tracking
All orders are tracked. Once your order has been dispatched, you will receive an email with your tracking number and a link to follow your shipment.
Transit Times
Estimated transit times are provided as a guide only. Actual delivery times may vary, particularly during peak periods such as holidays or due to delays outside our control.
Customs & Import Duties
Customers receiving orders outside the European Union may be subject to import duties, taxes, or customs fees imposed by their local government. These charges are the responsibility of the customer and are not included in our shipping rates.
Missing or Delayed Orders
If your order has not arrived within the estimated delivery window, please contact us at hello@better-objects.com and we will be happy to assist you.