Återbetalningspolicy

Returns & Refund Policy

We want you to love what you ordered. If you are not completely satisfied, we are here to help.

Pre-orders

Everything on Better Objects is currently sold as a pre-order. You can cancel a pre-order for a full refund any time before it ships. Just email hello@better-objects.com with your order number.

After your order ships

Once a pre-order has shipped, it can't be returned for a change of mind, except where the law gives you that right. If you are a consumer in the EU, EEA or UK, you can withdraw from your purchase within 14 days of receiving it; return the item unused in its original packaging and we will refund you. Faulty or wrong items are always replaced or refunded (see below). Nothing in this policy limits your statutory rights.

How to Initiate a Return

To start a return, please email us at hello@better-objects.com with your order number and we will guide you through the process.

Return Address

LastObject ApS
Yderlandsvej 1
2300 Copenhagen S
Denmark
Attn: Returns

Return Shipping Costs

Customers are responsible for the cost of return shipping unless the item is defective or we sent the wrong item. In those cases, we will cover the return shipping cost.

Refunds

Once we receive and inspect your return, your refund will be processed within 5–7 business days. Refunds are issued to the original payment method.

Exchanges

We are happy to exchange items for a different colour or variant, subject to availability. Please email hello@better-objects.com before sending your item back so we can confirm stock.

Defective or Incorrect Items

If you received a defective or incorrect item, please contact us at hello@better-objects.com. We will offer a full refund or replacement at no additional cost. For items valued under $20, no return shipment is required — we will resolve it straight away.